Below you will find the feature list for our Standard and Premium Phone Services.
These features can also be accessed using your customer management login page.
Below you will find the prices and rates of services that we have available to you.
If you have any questions please contact our business office during regular business hours.
(Rates exclude applicable local, state, and federal fees and taxes.)
Monthly Service Rates
|
Standard Residential Phone
34.59
|
|
|
Activation*
29.00
|
Standard Phone Service Features
| Anonymous Call Rejection | Do Not Disturb |
| Automatic Callback (intragroup) | Last Number Redial |
| Call Forwarding (Always, Busy, No Answer, Remote Access) | Speed Dial 8 & Speed Dial 100 |
| Call Hold | Three-Way Calling |
| Call Return | Personal Web Portal |
| Call Trace | Web Portal Call Logs |
| Call Waiting | Group Services |
| Cancel Call Waiting Per Call | Calling Plans (Incoming/Outgoing) |
| Calling Line ID and Name Delivery | Configurable Feature Codes |
| Calling Line ID Blocking Per Call |
Premium Phone Service Features
Premium features include all of the above standard features plus the following.
| Alternate Numbers Access | Selective Call Rejection |
| Call Forwarding Selective | Sequential Ring |
| Call Screening by Digit Pattern | Simultaneous Ring |
| Diversion Inhibitor | Video Add-On |
| CommPilot Express | Click-to-Dial, -Redial |
| Priority Alert/Ringing | Click-to-Hold, -Transfer, -3-Way |
| Remote Office | Phone Lists (Personal, Call Logs) |
| Selective Call Acceptance | Voicemail |
Features Aliaza
| Code | Action |
|---|---|
| Account-Wide Call Screening | |
| *77 | Anonymous Caller Block |
| *87 | Anonymous Caller Allow |
| User Call Screening/Do Not Disturb | |
| *78 | Do Not Disturb Enable |
| *79 | Do Not Disturb Disable |
| User Call Forwarding | |
| *72/*73 | Call Forward All |
| *90/*91 | Call Forward Busy |
| *92/*93 | Call Forward No Answer |
| *94/*95 | Call Forward Out of Service |
| User Dialing/Call Handling | |
| *55 + Extension S | ends Calls Directly to Voicemail |
| *99 | Voicemail Management |
| *86 | Call Park |
| *88 + Parking slot | Call Park Retrieval |
| *89 + Extension | Pick up Another User's Incoming Call |
| *57 | Call Waiting - Disable |
| *56 and *43 | Call Waiting - Enable |
| *69 | Last Call Return |
| *65 | Enable Caller ID Next Call |
| *67 | Disabled Caller ID Next Call |
| *70 | Disable Call Waiting Next Call |
| n11 Codes/ Operator | |
| 0 | Operator |
| 211 | Call Non-Emergency Services- local community and social services |
| 411 | Call Information |
| 611 | Call Customer Service |
| 711 | TTY - Telecomunications Relay Services |
| 811 | Call Before You Dig- information about buried utility lines |
| 811 | Call Canada Non-Emergency Health Services - only for customers in Canada |
| 911 | Call Emergency Services |
Office hours M-F 8-12 and 1-5pm
Closed most holidays
